Policies and General Info

Full Catering Services...... From Private Parties to Corporate Events

Elite Caterers Are A Full Service Special Event and Corporate Caterer. Our Catering Firm Is Owned And Operated By Chefs And Event Professionals. We Thrive On Creating Dishes That Displays Freshness, Creativity, And Seasonal Luster. What Set Elite Caterers Apart From Other Caterers Are Our Unique Beliefs In Utilizing All Of Our Resources In Purchasing The Highest Quality Food And Decorative Items Available, From WorId-Class Vendors.

Ordering

You can place your order by phone; our catering sales managers are available to assist you Monday through Friday from 7:00am to 6:00pm at (212) 947-7780. Alternatively, you can log to our website at www.elitecny.com where you will be able to place your order using our interactive catering menu For prompt service, we kindly ask you to place your orders as early as possible. Some Items require 24-48 hours’ notice (However, for most items, last-minute orders can be accommodated).

Deliveries

Are available before and after store hours with special arrangement. Saturday and Sunday services are available with advanced notice. Additional delivery charges apply outside the borough of Manhattan.

Presentation

- All items are served in wicker baskets and high quality disposable platters and bowls.

- All orders include plastic plates, napkins, clear plastic cutlery, serving utensils, cups, etc.

- China trays and service plates, silverware and stainless steel chafers are available at additional charges.

- Customer will be charged for lost and damaged non-disposable equipment.

Cancellations & Changes Policy

You may cancel your order up to 24 hours prior to delivery at no charge. Because your order is always Custom-prepared, cancellation within less than 24 hours will incur a 50% charge, depending on the nature of the order. Same day cancellations will Be Billed in full. Cancellations may not be left on our answering machine or by e-mail. Changes and adjustments may be made up to 12 hours prior to Delivery.

Payment Terms & Billing

We welcome corporate Charge accounts. Please call us for a corporate charge application or visit us online at |ibertcatering.net and download the PDF copy of the application form. We accept most Major credit cards, cash, company checks or Elite Caterers house account. Elite Caterers is not liable for unauthorized orders. All deliveries charged to the house accounts must be made to the customer’s corporate address on file. Exceptions must be Pre-approved by phone. Special Event parties require a deposit. House accounts will be billed monthly.

Large Groups and Customized Menus

For large groups and clients who order regularly, we create customized menus. Please call for Arrangements.

Event Management

Elite caterer’s staffs are masters of combining the necessary personnel to ensure that your event is flawlessly executed. Your affair becomes our priority. Our involvement does not end with providing you the freshest, healthiest, most visually appealing and delectable cuisine available. We work with you every step of the way, offering guidance and expert opinion in creating.

Party Rental Equipment

Elite Caterers works with the best party rental companies in the country. From the understated elegance of white china presented on a linen table cloth to gilded plates and damask overlays featuring the most contemporary styles- we can provide a full spectrum of choices to complement the theme of your event.

Staff For Your Event

The recommended number of staff for your party will vary with the size and style of the event. Our outstanding team consists of waiter captains, bartenders, chefs, porters, hosts, waiters, coat check attendants, and valet services.

Beverage Service

Elite Caterers can provide you with all your beverage needs such as soda, water, premium beer, wine, liquor, ice and bar fruit. In addition, we can create customized drink menus and wine recommendations to fit any event.

Venue Location Services

We work with a variety of venues throughout the NYC and surrounding areas. We will gladly assist you in finding the perfect venue for your event.

Administrations / Service Fee

All deliveries are subjected to a Administration Fee of 10% on the invoice. (Service / Admin charge is not a gratuity. Nor is it part of mandatory state taxes.)